Burning Instructions & Tips to Make Your Candles Last

We want you to have a great experience with your candles from Mystical Moon Haven so we are sharing tips we have discovered to create an optimal burn!

We have found that the optimal burn for our candles is achieved with a short wick. Our wicks burn best when they are trimmed to approximately 1/4." We recommend trimming the wick before every burn. Scissors work best.

If your flame gets larger than 1 ½”, please extinguish the candle and allow it to cool. Once your candle cools, you can trim your wick to approximately ¼” to ½”. Remove the wick trimmings before relighting your candle.

Because Mystical Moon haven candles are hand-made from natural ingredients, slight variations are to be expected. Soy can have pitting, tunneling and craters as it cools, this is actually a sign that its pure soy. It does not affect the performance of your candle, just aesthetics.

Always store your candle in a cool, dry place at room temperature and keep it away from direct sunlight and high humidity. Store your candle with the lid on.

The first time you burn your candle is extremely important: allow the candle to burn until the melted wax reaches the edge of the container. This should take between 2 and 3 hours in our 9 oz candle. Burning the candle this length of time will prevent the wax from tunneling on the side of the jar.

Limit your burn time to approximately 3 to 4 hours to prevent the candle jar and wax from overheating.

Please do not touch the container while your candle is burning. As always, burn your candle on a flat, flame retardant surface and never leave it unattended.

If your wick becomes unstuck from the bottom of the jar or tin and travels to the edge, please stop burning it immediately. The jar can shatter if this occurs for too long. This typically occurs at the very end of the candle's burn.

We recommend burning our tins on a coaster, and not directly on your furniture. Please read the Candle Warning label located on the bottom of the candle.

If your candle turns black it’s probably because it was burning in a direct draft, or it was burning for too long. Once it cools and hardens, the scorched wax can be wiped away with a rag or cloth.

Discard your candle once ½ inch of wax is remaining in the jar to prevent the wax from overheating during the last burn.

What type of oils do you use?

We are committed to using only the most non-toxic and commercial grade fragrance oils on the market. We carefully select from companies who are also committed to clean and safe burning practices. We only use fragrance oils that contain contain NO organ toxins, acute toxins, CMRs, Phthalates or any ingredients on the California Prop list.

We also use non-toxic wicks, ethically sourced, cruelty free, third party tested and all vegan earth friendly products.

Are your candles safe for pets?

We love our fur babies here at Mystical Moon Haven, and we are proud that we only use non-toxic, earth friendly ingredients, but the fact remains there is no candle that is truly safe for any pet on the market. Generally, the concentrations of oils in the candles and wax melts are low enough that they do not cause issues, but any pet can have a reaction to any of the scents. Please verify with the online list of known scents that are most harmful to your fur babies and your vet, always burn away from pets or in well ventilated areas.

Please ensure that your pet is not able to ingest our products.

We also recommend allowing your pet to freely leave the space where you are burning/diffusing any oil-based products.